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SupportGuard Blog
Welcome to the SupportGuard Blog.



4 Ways to Reduce Network Equipment Maintenance Costs

4 Ways to Reduce Network Equipment Maintenance Costs

Due to the fact that managing and controlling maintenance contracts with different providers can be difficult, enterprises tend to not focus on negotiating best prices for support and maintenance contracts.

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Questions to Ask When Considering Third Party Maintenance - Part 3

Questions to Ask When Considering Third Party Maintenance - Part 3

There are many benefits to purchasing Third-Party Maintenance (TPM) for your data center. Depending upon the size of the industry and company, maintenance and support can consume up to two-thirds of your IT budget.

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Questions to Ask When Considering Third Party Maintenance - Part 2

Questions to Ask When Considering Third Party Maintenance - Part 2

Have you decided to go with Third-Party Maintenance (TPM) for all or some of your maintenance needs in your data center, but you don't know where to start your research to find the best independent support vendor?

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Questions to Ask When Considering Third Party Maintenance - Part 1

Questions to Ask When Considering Third Party Maintenance - Part 1

Are you considering Third-Party Maintenance (TPM) for your organization? As with any cost-saving investment, it is important to do your research to help you make an educated decision.

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SupportGuard – How To Login

SupportGuard – How To Login

Having trouble logging in? Watch this quick video to learn how to obtain a username and password, how to reset your password, and how to update user information for your account.

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SupportGuard – Navigation

SupportGuard – Navigation

Watch this video and explore the SupportGuard main dashboard. Learn about the platform’s widgets, tabs, and how to use the basic navigation tools.

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SupportGuard – Ticketing

SupportGuard – Ticketing

Watch this video to learn how utilize the SupportGuard platform. Learn how to create a ticket in your account, how to update and view a ticket, and how to upload files.

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